Printpoint.ie

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FAQ

Where to post or drop off films? 


Package and post your films or drop them off in store in Limerick.

Printpoint
Unit 1
Stonebridge business park
Ballysimon Road
Limerick
V94KT32
Ireland

(When posting we recommend to post them with tracking number. We'll let you know by email when your films arrive.)

Write your contact detail clearly: please enclose a note with your Order number, Name, phone number and email address.

At the back of the package write If not delivered please return to: write your address.

Want to get digital scans and get my negatives back. What to select? 


In film selection options select Digital scans and at the shipping section select "Our Offices" for self collection or (Fastway, DPD) for return postage.

I forgot to include my order details when I sent my films 


Visit the special webpage dedicated to unknown and unidentified packages for assistance here. If you see your one let us know.

How do I get my Digital scans? 


  • - Check the email account used during the creation of your account.
  • - If an alternate email was provided in the order comments, the digital link will be sent there.
  • - Check that the email hasn't been directed to your spam or junk folder.
  • - If the link is not received, contact customer support for assistance.

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How to order

Step 1: Select film type

Step 2: (optional): Select additional service for your developing

Step 3: Input total quantity of all your films

Step 4: Add to cart.

Step 5: Package and post your films or drop them off in store in Limerick.

Printpoint
Unit 1
Stonebridge business park
Ballysimon Road
Limerick
V94KT32
Ireland

(we recommend to post them with tracking number. We'll let you know by email when your films arrive.)

Write your contact detail clearly: please enclose a note with your Order number, Name, phone number and email address.

At the back of the package write If not delivered please return to: write your address.

Step 6: Once your order is ready, we will then dispatch it to you.

You will receive an email with tracking number.

Frequently asked questions

I have just paid for a film to be developed. What is the next step, where I post my order? 


Write your contact detail clearly: please enclose a note with your Order number, Name, phone number and email address.

What are your turnaround times? 


Most orders are shipped within 3-5 business days after your order is received. Please note there are some exceptions. Film shot on a non-standard format will take some extra time due to manual scanning. This includes old 110 film developing, 126 film format developing, etc.

Additionally, any film that arrives damaged (torn sprockets, overlapped frames, uneven frames) might take longer.

What if my film came out blank? 


Standard charge for film developing applied only. And we will process a partial refund for the services we cannot fulfil.

What is the difference between Standard, Enhanced and Premium scanning service? 


At Printpoint we offer scanning service in one of 3 scan sizes. Scanned files are uploaded for web viewing, downloading or printing. Remember that digital files are compressed as JPEGs with maximum quality which will make the file size appear smaller until it’s opened in an image editor.


Standard Scan

Standard scans will be more than enough for most people. These digital files have enough resolution to produce 5”x7” prints and more than enough resolution for emailing, posting on websites or social media.

35mm color35mm C-41 Colour film

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35mm black and white35mm Traditional B&W Film

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645 120mm Traditional B&W film645 120mm Traditional B&W film

Download

Enhanced scan

For those wanting more resolution, the enhanced scan is perfect for prints up to 10”x14” at highest photographic quality

35mm color35mm C-41 Colour film

Download

35mm black and white35mm Traditional B&W Film

Download

645 film645 120mm Traditional B&W film

Download

Premium scan

Our new premium scan is ideal for those wanting high for current and future projects. Works very well for large photographic prints and posters.

35mm color35mm C-41 Colour film

Download

35mm black and white35mm Traditional B&W Film

Download

645 film645 120mm Traditional B&W film

Download


Film Type Scanning resolution
Standard Enhanced Premium
35mm 2135 x 1535 2000 x 3000 5400 x 3600
645 2435 x 1835 3637 x 2735 4847 x 3649
6x6 1835 x 1835 2735 x 2735 3649 x 3649

How much does it cost to develop 30 old disposable cameras? 


You can check here current prices and offers for film development. We successfully develop expired films and disposable cameras. If you do not know what your films contain we can develop and scan them and share them over Dropbox, this is the option we would recommend you choose. Please note: we no longer save photos onto CD’s. You can check here (link) current price and offers for film development.

Do I get my negatives back?? 


For all orders with prints 4x6 or 5x7 negatives, always sent back to you.


Yes, if you select this option. But you can also choose the option to share the scanned images over Dropbox and opt for not sending negatives back. You can save few quid on postage this way.

How do I get my films to you? 


Put in a padded envelope, tape mailing label on the outside. You will receive an email as soon as your order arrives and enters production.

TIPs for posting films.

  • 1. Print very clearly – When packaging your order, please provide a note with contact details take the time to make sure easily read, especially your address and phone number.
  • 2. Use proper packaging – Padded envelopes or other suitable packagin

How can I contact you? 


You can email us at info@printpoint.ie. We focus on providing a fast and high-quality response by email. You can also contact phone on 0830100354. If we are too busy with fulfilling your orders and not answering phone please leave voicemail and we will get back to you s soon as possible. You can also message us on WhatsApp or Viber.

What paper you print on? 


We print colour and Black & White prints on Kodak Silver Halide Paper. It is available in Glossy or Lustre surface. For the technically inclined, you can read more about Kodak paper here (link). If you do not provide us the choice of paper your film order will be printed on Gloss paper.

Can you maker prints from already developed negatives/old films? 


Yes, you can get prints or scans from your negatives! We support 35mm negatives or slides, 120/220, APS, 110 and 120 Format film. We scan your film negatives or slides and upload them for convenient web download via Dropbox.

How the web uploads work? 


After we have developed and scanned your film, we upload it to your “Album” on the website. You will then get an email from us that the images are available along with a link for you to login to them. You can then make products including real photographic prints, photo gifts, etc. Additionally, you can download individual images or the whole roll. You have permission to download your photos from this folder only but not to edit/delete or share.

How long are my online albums available? 


Printpoint.ie ordering system will store each photo album online 30 days for free and as part of your order. The 30 days is valid from the date the photos were uploaded.

We are not an image backup or long-term storage service provider. You should always keep backup copies of your photos stored safely on a device or service specifically designated and intended for backup purposes. Printpoint.ie recommends that you maintain a backup copy of all images and content stored on your chosen such that in the event of a catastrophic data loss on the chosen service, your images will be also be available on your local computer or archived media. You are solely responsible for creating back-ups of your digital content.