Shipping and Delivery

Printpoint is partnered with ecoXpress to offer a safe and secure delivery service.


  • We offer a flat shipping rate of €6.50 in Ireland.
  • All orders are shipped with a tracking number - you will receive an email confirming shipment with a tracking number when your order has shipped
  • Your order can be tracked via your Printpoint Account.
  • The majority of orders arrive the following business day but please allow 2-3 days in cases of high volumes of orders
  • Deliveries are made during business hours on a specific route - we are unable to schedule orders to arrive on a specific day and time
  • Please ensure you are available to accept the delivery or provide your work/business address to receive it
  • We do not ship to locations that may be closed during regular business hours (some workplaces, schools, restaurants, etc.)
  • For any queries regarding the shipping of your order please email info@printpoint.ie or for alternatives see our Contact Us page

Both Printpoint and ecoXpress share the same values of excellent customer service, consistently high quality & reliable results, ease of use for the customer, security, and an environmentally conscious approach to our business. With its fleet of electric vehicles, ecoXpress is Irelands only zero-emission courier company. This is an important step in helping Printpoint reduce its environmental impact.

Once received most of our orders will be processed and ready to be shipped within 2-3 business days (based on orders received between Monday - Friday)


When sending film orders to be developed/scanned please post them to:

Printpoint
Unit 1
Stonebridge business park
Ballysimon Road
Limerick
Co. Limerick
V94KT32
Ireland

Please write a return address on the reverse of the envelope. Please enclose a note with your Order Number, Name, Contact Number, and Email Address


FAQ

Can I pick up my order from the store? 

Yes, your order can be picked up at the store from Monday - Friday 9:00 - 16.45 and Saturday 9:30 - 14:00.

Our address is: Printpoint.ie Unit 1, Stonebridge business park Ballysimon Road Limerick V94KT32

Just select the Self-collection option at the checkout.


How will I know my order has been shipped? 

Please check your Printpoint account. The order status will be updated to Shipped once it has been dispatched.


How long does it take to complete my order? 

Most orders are completed by the following business day when received before 1 pm Monday-Friday. During times of high order volumes, this may take longer. For film processing orders it may take 2-4 days to complete.


What shipping methods do you use? 

We use ecoXpress and An Post


Do you ship to PO boxes? 

No, we do not.


How will I know when my order has shipped?  

You will receive a confirmation email as soon as your order ships which will include your tracking number.


How can I track my order once it has shipped? 

You can track it via your Printpoint account in the My Orders section.


What happens if I miss my order? 

If ecoXpress are unable to deliver your order an alternative date for delivery will be arranged.



Available Payment Methods:

  • PaypalPayPal
  • VisaVisa
  • MasterCardMasterCard
  • American ExpressAmerican Express
  • Discover CardDiscover Card